Return Policy
Effective Date: 02/02/2024

Thank you for choosing Blossom Tree Dog Supplies for your pet's needs. We strive to provide high-quality products and excellent customer service. If you are not satisfied with your purchase, we are here to help.

Return Eligibility:
1. Products eligible for return must be in their original condition, unopened, and unused.
2. Returns must be requested within 30 days of the purchase date.
3. Items that cannot be returned include personalized or customized products, perishable goods, and opened grooming or hygiene products.

Return Process:
1. To initiate a return, please contact our customer service team at [customer service email] or [customer service phone number].
2. Provide your order number and reason for the return.
3. Once your return request is approved, we will provide you with a return shipping address and any necessary instructions.

Refund or Exchange:
1. Upon receiving the returned item, we will inspect it to ensure it meets the return eligibility criteria.
2. If the return is approved, you may choose to receive a refund to your original payment method or exchange the item for a different product of equal value.
3. Refunds will be processed within 5-7 business days after the returned item is received and approved.

Damaged or Defective Items:
If you receive a damaged or defective item, please contact us immediately. We will work with you to resolve the issue and provide a replacement or refund as necessary.

Non-Refundable Fees:
Original shipping costs are non-refundable, and return shipping costs are the responsibility of the customer unless the return is due to a Blossom Tree Dog Supplies error.

Contact Us:
If you have any questions about our return policy or need assistance with a return, please reach out to our customer service team. We are here to make sure you and your furry friend are satisfied with your Blossom Tree Dog Supplies experience.
Thank you for shopping with us!
Sincerely,
[Chris Jones]
Blossom Tree Dog Supplies